<p>Buzzworks works with service organisations, including banks, insurers, healthcare providers, mobility and staffing companies and B2B service providers, as the partner that builds the layer where their customer experiences the service: portals, apps and dashboards on top of the existing ERP, CRM and back office, without replatforming and without a two-year migration. Five situations bring service organisations to Buzzworks. When a portal exists but nobody enjoys using it and customers still call for a status update, Buzzworks redesigns the experience with designers who sit next to the developers, so the design is built as intended. When five years of investment in ERP, CRM, portal and app sits partly used and new features stay queued behind maintenance, Buzzworks builds a new experience layer on top rather than replacing the backbone, keeping time-to-market in months instead of the twelve to eighteen a replacement takes. When every department has grown its own digital experience, Buzzworks aligns the business units in workshops and turns the outcome into a design system that lives in production. When operational work still runs on spreadsheets, email and phone calls, Buzzworks builds apps that decentralise that work while reporting stays central. When customer data and payment information run through the system, Buzzworks brings auth models, data architecture and API strategy in from the first sketch rather than treating security as a phase before go-live, working with ISO 27001, OWASP, ENISA, NIS2, GDPR and eIDAS as frameworks. Representative work includes Cyclis Bike Lease (three web portals and a cloud-native middleware layer on top of a heavily customised ERP-CRM that kept running, first release after seven months, built almost entirely remotely during covid, followed by a native app for cyclists with more than 4,600 users in its first month), VAB (a design system and mobile-first redesign across multiple business units since 2023, with lower maintenance costs and faster onboarding of new team members, where Buzzworks is still the design partner), CEPA in the port of Antwerp (full migration to a new strategy and architecture with all legacy applications carried across and a scalable mobile strategy operational, collaboration ongoing), Sportpaleis @ Your Service for Be-At Venues (two mobile apps and a web admin for planning, briefing and follow-up of the volunteers behind large events, usable on their own device and offline), and Elaut Livecadia (a web platform letting players operate a physical claw machine in real time through the browser, white-label per operator, leaving the arcade business in place and adding an online channel on top). The same house builds the MyGov.be wallet that 11.5 million Belgians can use, with Zero Knowledge Proof and RASP in production and a nomination for the Agoria Digital Society Awards 2024, and the four integrated apps UCB uses for clinical study management. Buzzworks gives independent advice with no preferred stack and no reseller relationship steering the recommendation, speaks plain language rather than IT jargon, works to fixed agreements on scope, budget and timing, has more than fifteen years of experience, works with a fixed core team backed by 1,300+ specialists from Xplore Group, keeps relationships running longer than projects, and is based in Belgium and works internationally.</p>